Welcome to mettagroup.org. We offer support for your meditation practice, including telephone-based and online subscription services, providing our members with access to guided-meditation, meditation mentoring and meditation instruction classes Â We’ve put together here some detailed terms and conditions. You should read and understand them as they govern your use of our service.
Privacy and Communications Preferences
By using the mettagroup.org service, you consent to receiving electronic communications from mettagroup.org. These communications will include notices about Account History (e.g., change in password or Payment Method, confirmation e-mails and other transactional information) and information concerning or related to our service. These communications are part of your relationship with mettagroup.org and you receive them as part of the mettagroup.org subscription. You agree that any notice, agreements, disclosure or other communications that we send to you electronically will satisfy any legal communication requirements, including that such communications be in writing.
Subscription and Billing
You can find the specific details regarding your subscription with mettagroup.org at anytime by visiting our website: http://stores.mettagroup.org/ and clicking on the “Account History” link.
Subscription fees and charges are fully earned upon payment. PAYMENTS ARE NONREFUNDABLE AND THERE ARE NO REFUNDS OR CREDITS FOR PARTIALLY USED PERIODS. At any time, and for any reason, we may provide a refund, discount, or other consideration to some or all of our members (“credits”). The amount and form of such credits, and the decision to provide them, are at our sole and absolute discretion. The provision of credits in one instance does not entitle you to credits in the future for similar instances, nor does it obligate us to provide credits in the future, under any circumstance. We may change the fees and charges in effect, or add new fees and charges from time to time, but we will give you advance notice of these changes by email. If you want to use a different Payment Method or if there is a change in Payment Method, such as your credit card validity or expiration date, you may edit your Payment Method information by visiting our website and clicking on the “Account History” link, available at the top of the pages of the mettagroup.org website. If your Payment Method reaches its expiration date and you do not edit your Payment Method information or cancel Account History (see, “Cancellation” below), you authorize us to continue billing that Payment Method and you remain responsible for any uncollected amounts.
Your mettagroup.org subscription will continue month- to-month unless and until you cancel your subscription or we terminate it. You must cancel your subscription before it renews each month in order to avoid billing of the next month’s subscription fees to your Payment Method. We will bill the monthly subscription fee to the Payment Method you provide to us during registration (or to a different Payment Method if you change Account History information). Subscription fees are fully earned upon payment.
You may cancel your mettagroup.org subscription at any time. WE DO NOT PROVIDE REFUNDS OR CREDITS FOR ANY PARTIAL-MONTH SUBSCRIPTION. To cancel, please send an email to firstname.lastname@example.org requesting to cancel.
Right to Terminate
We reserve the right to terminate or restrict your use of our service, without notice, for any or no reason whatsoever.
How Our Service Works
mettagroup.org is an online subscription service providing its members with access to telephone-based conference-call guided-meditation sessions, podcasts, one-on-one meditation mentoring over Skype and online and brick-and-mortar meditation instruction classes.
The availability of telephone-based conference-call guided-meditation sessions, podcasts, one-on-one meditation mentoring over Skype and online and brick-and-mortar meditation instruction classes will change from time to time. The quality of the display of Skype and the quality of the podcasts and conference-calls may vary from computer to computer, and device to device, and may be affected by a variety of factors, such as your location, the bandwidth available through and/or speed of your Internet connection. You are responsible for all Internet access and telephone charges. Please check with your Internet provider for information on possible Internet data usage charges, and your telephone carrier for long distance charges. mettagroup.org makes no representations or warranties about the quality of your Skype watching experience on your display or your conference-call connection experience on your telephone.
The member who created the mettagroup.org account and whose Payment Method is charged is referred to here as the Account Owner. The Account Owner has access and control over the mettagroup.org account. The Account Owner’s control is exercised through use of the Account Owner’s password and therefore to maintain exclusive control, the Account Owner should not reveal the password to anyone. In addition, if the Account Owner wishes to prohibit others from contacting mettagroup.org Customer Service and potentially altering the Account Owner’s control, the Account Owner should not reveal the Payment Method details (e.g.,, last four digits of their credit or debit card, or their email address if they use PayPal) associated with their account.
Account Access/Identity Protection
In order to provide you with ease of access to Account History and to help administer the mettagroup.org service, mettagroup.org implements technology that enables us to recognize you as the account holder and provide you with direct access to Account History without requiring you to retype any password or other user identification when you revisit the mettagroup.org service. You are responsible for updating and maintaining the truth and accuracy of the information you provide to us relating to Account History.
You are also responsible for maintaining the confidentiality of Account History and password and for restricting access to your mettagroup.org ready device. If you disclose your password to anyone or share Account History and/or devices with other people, you take full responsibility for their actions. Where possible, users of public or shared devices should log out at the completion of each visit. If you sell or return a mettagroup.org ready device, you should logout and/or deactivate the device before doing so. Similarly, if your mettagroup.org ready device is lost or stolen, please deactivate the mettagroup.org ready device. If you fail to log out or deactivate your device, subsequent users may access the mettagroup.org service through Account History and may be able to access certain of Account History information. To deactivate a device, go to Manage mettagroup.org ready devices and computers.
If you find that you’re a victim of identity theft and it involves a mettagroup.org account, you should notify Customer Service. Then, you should report this instance to all your card issuers, as well as your local law enforcement agency. Also, you should be mindful of any communication requesting that you submit credit card or other account information. Providing your information in response to these types of communications can result in identity theft. Always access your sensitive account information by going directly to the mettagroup.org website and not through a hyperlink in an email or any other electronic communication, even if it looks official. mettagroup.org reserves the right to place any account on hold anytime with or without notification to the member in order to protect itself and its partners from what it believes to be fraudulent activity. mettagroup.org is not obligated to credit or discount a subscription for holds placed on the account by either a representative of mettagroup.org or by the automated processes of mettagroup.org.
Disclaimers of Warranties and Limitations on Liability
THE METTAGROUP.ORG SERVICE, INCLUDING OUR WEBSITE AND USER INTERFACES, AND ALL CONTENT AND SOFTWARE ASSOCIATED THEREWITH, OR ANY OTHER FEATURES OR FUNCTIONALITIES ASSOCIATED WITH THE METTAGROUP.ORG SERVICE, ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND. WE AND OUR LICENSORS MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND WITH RESPECT TO THE METTAGROUP.ORG SERVICE, OUR WEBSITE AND USER INTERFACES, AND ALL CONTENT AND SOFTWARE ASSOCIATED THEREWITH. METTAGROUP.ORG DOES NOT GUARANTEE, REPRESENT, OR WARRANT THAT YOUR USE OF THE METTAGROUP.ORG SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE, AND YOU AGREE THAT METTAGROUP.ORG MAY ELIMINATE OR OTHERWISE MODIFY ANY OR ALL ASPECTS OF THE METTAGROUP.ORG SERVICE, INCLUDING FEATURES, WITHOUT COMPENSATION OR NOTICE TO YOU. METTAGROUP.ORG SPECIFICALLY DISCLAIMS LIABILITY FOR THE USE OF SOFTWARE (INCLUDING THEIR CONTINUING COMPATIBILITY WITH OUR SERVICE).
Without limiting the foregoing, we and our licensors assume no liability or responsibility for any of the following: (i) errors or omissions in the content delivered by the mettagroup.org service or on the mettagroup.org website or user interfaces; (ii) recommendations or advice of Customer Service; (iii) any failure or interruption in the availability of the mettagroup.org service and/or website or user interfaces, (iv) delivery and or display of any content contained on the mettagroup.org website, user interfaces, or otherwise through the mettagroup.org service; and (vii) any losses or damages arising from the use of the content provided on the mettagroup.org website, user interfaces, or otherwise through the mettagroup.org service itself, including any losses or damages arising from downloading of related software, downloading and/or use of any other software, including the remote desktop tool offered by Customer Service, optical media discs or any conduct by users of the mettagroup.org service, website or user interfaces.
TO THE EXTENT ALLOWABLE BY LAW, WE AND OUR LICENSORS DISCLAIM ALL REPRESENTATIONS AND WARRANTIES, INCLUDING, FOR EXAMPLE, WARRANTIES OF MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. In addition, we do not represent or warrant that the information accessible via our site is accurate, complete or current. We do not represent or guarantee that your use of the mettagroup.org service will be free from interruption, loss, corruption, attack, viruses, interference, hacking, or other security intrusion and we disclaim any liability with respect thereto. No oral or written information or advice given by us or our authorized representative shall create a warranty or otherwise constitute a representation binding upon mettagroup.org or its affiliated parties.
METTAGROUP.ORG MAKES NO REPRESENTATIONS OR WARRANTIES CONCERNING METTAGROUP.ORG READY DEVICES OR THE COMPATIBILITY OF THE DEVICE WITH OUR SERVICE. Additional disclaimers or limitations of liability may be contained in the various third party software end user license agreements you may have agreed to in order to access our service.
Use of Information Submitted
mettagroup.org is free to use any comments, information, ideas, concepts, reviews, or techniques or any other material contained in any communication you may send to us (“Feedback”), including responses to questionnaires or through postings to the mettagroup.org service, including the mettagroup.org website and user interfaces, without further compensation, acknowledgement or payment to you for any purpose whatsoever including, but not limited to, developing, manufacturing and marketing products and creating, modifying or improving the mettagroup.org service. Furthermore, by posting any Feedback on our site, submitting Feedback to us, or in responding to questionnaires, you grant us a perpetual, worldwide, non-exclusive, royalty-free irrevocable license, including the right to sublicense such right, and right to display, use, reproduce or modify the Feedback submitted in any media, software or technology of any kind now existing or developed in the future.
Please note mettagroup.org does not accept unsolicited materials or ideas for use or publication, and is not responsible for the similarity of any of its content or programming in any media to materials or ideas transmitted to mettagroup.org. Should you send any unsolicited materials or ideas, you do so with the understanding that no additional consideration of any sort will be provided to you, and you are waiving any claim against mettagroup.org and its affiliates regarding the use of such materials and ideas, even if material or an idea is used that is substantially similar to the idea you sent.
From time to time, we test various aspects of our service, including our website, user interfaces, service levels, plans, promotions, features, Â and pricing, and we reserve the right to include you in or exclude you from these tests without notice.
Your Conduct in Accessing the mettagroup.org Service
By accessing the mettagroup.org service, including the mettagroup.org website and user interfaces, you agree to use the mettagroup.org service, including all features and functionalities associated therewith, the website and user interfaces and all content and software associated therewith in accordance with all applicable laws, rules and regulations, including public performance limitations or other restrictions on use of the service or content therein. In addition, you agree not to upload, post, e-mail or otherwise send or transmit any material that contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment associated with the mettagroup.org service. You also agree not to interfere with the servers or networks connected to any portions of the mettagroup.org service or to violate any of the procedures, policies or regulations of networks connected to the mettagroup.org service. You also agree not to impersonate any other person while using the mettagroup.org service, conduct yourself in a vulgar or offensive manner while using the mettagroup.org service, or use the mettagroup.org service for any unlawful purpose.
Limitations on Use
Links and Pages
Promotional codes may be redeemed on our website when you checkout. Promotional code can only be used once and cannot be redeemed for cash, resold or combined with any other offers. A valid Payment Method will be required when you redeem the promotion code.
Claims of Copyright Infringement
It is the policy of mettagroup.org to respect the intellectual property rights of others. mettagroup.org does not condone the unauthorized reproduction or distribution of copyrighted content. If you believe your work has been reproduced or distributed in a way that constitutes copyright infringement or are aware of any infringing material available through the mettagroup.org service, please notify us by completing the claims form found here.
If you elect to seek arbitration, you must first send to mettagroup.org, by certified mail, a written Notice of your claim (“Notice”). The Notice to mettagroup.org should be addressed to: General Counsel, mettagroup.org, 230 S Coronado St, #39, Los Angeles, CA 90057 (“Notice Address”). If mettagroup.org elects to seek arbitration, it will send, by certified mail, a written Notice to the address used for your subscription account. A Notice, whether sent by you or by mettagroup.org, must (a) describe the nature and basis of the claim or dispute; and (b) set forth the specific relief sought (“Demand”). If mettagroup.org and you do not reach an agreement to resolve the claim within 30 days after the Notice is received, you or mettagroup.org may commence an arbitration proceeding or file a claim in small claims court. During the arbitration, the amount of any settlement offer made by mettagroup.org or you shall not be disclosed to the arbitrator. You may download or copy a form Notice and a form to initiate arbitration at www.adr.org. If you are required to pay a filing fee, after mettagroup.org receives notice at the Notice Address that you have commenced arbitration, it will promptly reimburse you for your payment of the filing fee, unless your claim is for greater than US$200. The arbitration will be governed by the Commercial Arbitration Rules and the Supplementary Procedures for Consumer Related Disputes (collectively, “AAA Rules”) of the American Arbitration Association (“AAA”), as modified by this Agreement, and will be administered by the AAA. The AAA Rules and Forms are available online at www.adr.org, by calling the AAA at 1-800-778-7879, or by writing to the Notice Address. The arbitrator is bound by the terms of this Agreement. All issues are for the arbitrator to decide, including issues relating to the scope and enforceability of this arbitration agreement. Unless mettagroup.org and you agree otherwise, any arbitration hearings will take place in the county (or parish) of your billing address. (If you reside outside of the United States, any arbitration hearings will take place in your country of residence at a location reasonably convenient to you, but will remain subject to the AAA Rules including the AAA rules regarding the selection of an arbitrator). If your claim is for US$200 or less, we agree that you may choose whether the arbitration will be conducted solely on the basis of documents submitted to the arbitrator, through a telephonic hearing, or by an in-person hearing as established by the AAA Rules. If your claim exceeds US$200, the right to a hearing will be determined by the AAA Rules. Regardless of the manner in which the arbitration is conducted, the arbitrator shall issue a reasoned written decision sufficient to explain the essential findings and conclusions on which the award is based. If the arbitrator issues you an award that is greater than the value of mettagroup.org’s last written settlement offer made before an arbitrator was selected (or if mettagroup.org did not make a settlement offer before an arbitrator was selected), then mettagroup.org will pay you the amount of the award or US$200, whichever is greater. Except as expressly set forth herein, the payment of all filing, administration and arbitrator fees will be governed by the AAA Rules.
YOU AND METTAGROUP.ORG AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. Further, unless both you and mettagroup.org agree otherwise, the arbitrator may not consolidate more than one person’s claims with your claims, and may not otherwise preside over any form of a representative or class proceeding. If this specific provision is found to be unenforceable, then the entirety of this arbitration provision shall be null and void. The arbitrator may award declaratory or injunctive relief only in favor of the individual party seeking relief and only to the extent necessary to provide relief warranted by that party’s individual claim.